If you need help with using our services, ring our office on 01392 66 72 72 or email admin@sheu.org.uk or use our Contact Form. We aim to deal with all issues immediately if possible, or by the end of the following working day at the latest.
At SHEU, we strive to achieve the highest obtainable quality in all our activities and are committed to continuous improvement of our services.
Quality Assurance is overseen by the Directors and senior managers. QA procedures are documented in the QA Manual and communicated to staff through meetings, presentations and messages. A monthly meeting reviews procedures and changes to practices agreed where necessary. The QA Manager then implements and promotes these.